MusicGo is operated by ZHOU PENGFEI, an individual operator based in mainland China. This Policy applies to the independent musicgo.net website. It explains what information we process, why we process it, and your choices. For privacy requests, email zpf772593693@gmail.com.
1. Information We Process
| Category | Information and source | Purpose |
|---|---|---|
| Account and identity | Registration email and authentication ID; information authorized through Apple or Google sign-in; guest or installation identifier | Sign-in, sync, guest account merging, preventing duplicate bonuses and abuse |
| Creative content | Descriptions, prompts, lyrics, settings and audio you submit; generated songs, covers, stems and task status | Generate, edit, separate, save and display your work; handle failed tasks |
| Entitlements and transactions | Credit balance and history, subscription status, product and order or transaction IDs, payment status; not full card numbers | Deliver purchases, reconcile orders, handle refunds and disputes |
| Device and operations | IP address, browser version, device and system information, request and error logs; browser notification permission status | Operate the service, troubleshoot, and notify you about task results |
| Support communications | Emails you send us and relevant account or order details | Answer questions and handle rights requests and disputes |
We do not collect contacts, precise location, or cross-app advertising identifiers for targeted advertising. Do not include another person's sensitive information in prompts, lyrics, or audio unless you have a lawful basis to do so.
2. Purposes and Legal Bases
We process account, content, entitlement and transaction information to provide the service you request. We use necessary logs for security, troubleshooting, support and content report review, and retain records where required by law. Optional browser notifications require your permission and can be disabled in browser settings. Where applicable law requires consent or permits an objection, we will provide the relevant choice. We do not sell personal information or use your input to train our own AI models. Third-party model providers may have their own processing terms, as described below.
3. Sharing and Service Providers
To provide the features you request, we share relevant information with these providers:
- Supabase provides authentication and database services. Apple and Google process authentication information when you select their sign-in methods.
- Our music service hosted on Railway and AI providers including MiniMax process descriptions, lyrics, audio URLs, task settings, and account or task identifiers. MiniMax provides Music 2.0 and Music 2.5 music generation; other services may improve text or separate stems. Downstream model providers may change by feature. We cannot represent that submitted content is fully anonymous to them.
- Cloudflare R2/CDN stores and delivers generated audio, covers and stems. Playback or sharing media URLs may be accessible to anyone who has the link; do not treat them as private storage.
- Vercel hosts the web app and processes web requests. Your browser also requests media directly from the CDN.
- Waffo Pancake will handle website payment data when web checkout launches. Checkout is not open yet, so no website charge is made through it today. We receive only the order and payment status needed to fulfill purchases, not full card numbers. Website purchases are processed separately from other platforms.
We may also disclose information when required by law, necessary to protect legal rights, or authorized by you. Independent third-party processing is governed by the provider's own privacy policy.
4. Cookies, Local Storage, and Permissions
The web app uses session cookies to maintain sign-in, an installation identifier cookie for guest access and duplicate-bonus prevention (up to approximately 365 days), and short-lived signed cookies for generation or stem task recovery (typically up to 24 hours). Browser local storage may retain drafts and task references; clearing site data removes those local copies but does not delete account content stored in the cloud. The current product does not use marketing-advertising cookies. Your browser may use system file features when you download or share files; browser notifications require separate permission.
5. Retention and Deletion
Account details, works, credits and subscription benefits are generally kept while an account exists. Web installation and task cookies expire as described in Section 4; local drafts remain until you clear site data or remove the app. For planned web payments and related operations, we have set the following retention targets, to be applied after the relevant cleanup and archiving processes are configured and verified:
| Data category | Target period | End-of-period handling |
|---|---|---|
| Order, payment and refund business records | 3 years after the transaction; tax and accounting records created under applicable law are kept separately for the required statutory period | Delete or keep only fields needed for a legal duty |
| Routine support emails and tickets | 1 year after resolution; payment-dispute records until the later of 3 years after the transaction or resolution of the dispute | Delete or de-identify |
| Network operations and security logs | At least 6 months after creation, then removed when no longer needed | Delete or de-identify |
| Routine backup copies | Target rolling period of no more than 30 days; legally preserved records are isolated separately | Remove during backup rotation; do not use for ordinary operations |
Implementation status: These are planned rules. We have not yet verified that current provider log and backup cycles or cleanup of previously deleted works and media objects meet every target above. Do not read this table as a claim that automated deletion already follows these periods. Data retained solely because law requires it will not be used for creation, marketing or other unrelated purposes.
Deleting a track removes it from your library, but backend records or delivered media may not be physically removed immediately. Account deletion ends access and starts deletion of associated data; transaction records legally required to be retained, backups and third-party copies may remain for applicable periods. Email us to check for residual data or request further deletion. Deleting a website account does not automatically cancel an order or subscription purchased on another platform. Manage those purchases through their respective channels.
6. Your Rights
You can view and change some account details, download works, remove tracks, or initiate account deletion in the product. You may also email us to request access, correction, deletion or export, object to processing where applicable, or withdraw consent. We may verify your identity to protect the account and will respond within applicable legal time limits, explaining any lawful exception. You may complain to the competent authority where you live.
7. Security and International Processing
We use transport encryption, authentication and access controls to protect data, but no online service can guarantee absolute security. Some providers and infrastructure are outside mainland China, including in the United States. We take measures required by applicable law for cross-border processing. Content you submit may be processed by overseas providers; the specific recipients and locations depend on the service configuration.
8. Children and Policy Changes
The service is intended for users aged 18 and over. Contact us if you believe a minor submitted personal information so we can investigate. We will announce material Policy changes through the website, app or registered email as appropriate and update the date on this page. Where renewed consent is required, we will seek it before the new processing begins.
9. Contact
Operator: ZHOU PENGFEI (individual operator, mainland China)
Mailing address: Jindi Yijing 1-2, Nanyuan Subdistrict, Linping District, Hangzhou, Zhejiang, China
Privacy and support: zpf772593693@gmail.com
Website: https://musicgo.net/